Privacy Policy

Ceningan Divers Online Courses – Privacy Policy

Last Updated: March 2025

At Ceningan Divers, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you access or use our online courses and services.

By enrolling in and using Ceningan Divers’ online learning platform, you consent to the collection and use of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide our services and enhance your learning experience:

1.1 Personal Information
When you register for a course, we may collect personal details, including but not limited to:

• Full name
  
• Email address
  
• Phone number
  
• Billing address
  
• Payment information (processed through secure third-party services)
  
• Date of birth (if applicable)
  

1.2 Account Information
To manage your account and course progress, we collect:

• Username and password
  
• Profile information
  
• Enrollment details
  
• Course participation and progress data
  

1.3 Technical Information
When you interact with our platform, we may automatically collect technical information, including:

• IP address
  
• Browser type and version
  
• Operating system
  
• Device type
  
• Usage data (such as pages visited, time spent on our site)
  

1.4 Cookies
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and personalize content. You can control cookie preferences through your browser settings. 

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Improve Our Services

• Process course registrations and payments
  
• Provide access to course materials
  
• Track and assess your course progress
  
• Offer technical support and respond to inquiries
  

2.2 To Communicate With You

• Send you notifications, updates, and reminders related to your courses
  
• Respond to your questions and requests
  
• Provide information about new courses, promotions, or other offers, if you have opted in to receive marketing communications
  

2.3 For Legal and Compliance Purposes

• Prevent fraud and protect the security of our platform
  
• Comply with legal obligations, such as financial record-keeping
  

2.4 To Personalize Your Experience

• Tailor content, course recommendations, and advertising based on your preferences and interests
  

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

3.1 Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our online platform, processing payments, managing customer data, or delivering communications. These providers are bound by strict confidentiality agreements and are not authorized to use your personal information for any purpose other than providing the contracted services.

3.2 Legal Requirements
We may disclose your information to comply with applicable laws, legal processes, or governmental requests, or to protect the rights, safety, and property of Ceningan Divers, its users, or others.

3.3 Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity as part of the business transaction. We will notify you of any such transfer and the new Privacy Policy that applies.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Secure payment gateways
  
• Encrypted data transmission (SSL/TLS)
  
• Regular security audits and updates
  
• Access controls to restrict unauthorized access to personal information
  

While we strive to protect your information, please note that no data transmission or storage system is 100% secure. We cannot guarantee the absolute security of your information.

5. Retention of Data

We will retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Once your data is no longer required, we will securely delete or anonymize it, depending on the nature of the information and applicable legal requirements.

6. Your Privacy Rights

Depending on your location, you may have the following rights with respect to your personal information:

6.1 Right to Access
You can request a copy of the personal information we hold about you and verify how it is being processed.

6.2 Right to Rectification
If any of your personal information is inaccurate or incomplete, you can request that we update it.

6.3 Right to Erasure
You may request that we delete your personal information, subject to certain exceptions, such as legal requirements.

6.4 Right to Restrict Processing
You can request that we restrict the processing of your personal information under specific circumstances.

6.5 Right to Data Portability
You can request that we provide your personal information in a structured, commonly used format for transmission to another data controller.

6.6 Right to Object
You can object to the processing of your personal information for marketing purposes or in certain other situations.

To exercise any of these rights, please contact us using the contact details provided in Section 9 below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

7. Children’s Privacy

Our online courses are not intended for individuals under the age of 18 without parental consent. If we become aware that we have collected personal information from a minor without such consent, we will take steps to delete that information.

8. Third-Party Links

Our platform may contain links to third-party websites or services that are not operated by Ceningan Divers. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any websites you visit.

9. Changes to This Privacy Policy

Ceningan Divers reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised. We encourage you to review this Privacy Policy periodically to stay informed of how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your privacy rights, please contact us at:

Ceningan Divers
Email: info@ceningandivers
Address: Nusa Ceningan, Bali, Indonesia

By using our online courses, you acknowledge that you have read, understood, and agreed to this Privacy Policy.